Samsung TV service centre address : Blog2

Adreslys of Samsung TV service centre in Indonesia

Home TV is broken or has a bug? Do not rush to replace it new, you can first  try to fix it through the Samsung TV service center. Indeed, the TV is one of the electronic devices that need to fill furniture at home. Especially now that there are more and more sophisticated TV products like Smart TVs from Samsung.

These electronic devices are not only found at home, many offices, schools and other rooms usually contain televisions. This is because one of these electronic items becomes a medium of entertainment to promote local programs such as news, reality shows, etc.

Although the price of TVs has been expensive because they have advanced features, it is not uncommon for these electronics to experience errors or damage. For example, such as not turning on, many channels or problems related to TV hardware are missing. Therefore, Samsung TV’s service center is  here to provide a place to deal with consumer problems.

Samsung itself was first known in Indonesia’s electronics market when they popularized products such as refrigerators and televisions. Samsung then expanded further by releasing a smartphone device that turned out to be in very high demand. So do not be surprised if this South Korean brand is committed to providing the best service through the availability of service centers.

Samsung TV service centre address

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A service center will be useful if the TV in your home is damaged, is a malfunction or needs spare parts. Here we have summarized some of the official addresses of Samsung TV’s service center in  major cities of Indonesia, including:

  1. Jakarta

-Pacific Place Mall Lt. 4 SCBD Jl. Jend.Sudirman Kav 52-53 Lot 11 (021) 57973171

-Boulevard West Block LC 7 Rhif 58, Kelapa Gading Barat, Jkt (021) 2900223

-Mall Ambasador Lt.3 A3, Jl. Yr Athro Dr. Satrio, Jaksel (021) 5760664

-Jl. Tomang Raya Rhif 1, Jakbar (021) 56997777

  1. Bandung

-Canolfan Electronig Bandung Istana (BEC) Jl. Purnawarman Rhif 13-15, Bandung (022) 4205949

-Jl. Ir.Juanda (DAGO) Rhif 150 Bandung (022) 2532152

  1. Yogyakarta

-Jl. Jogjatronic Mall Jl. Brigjen Katamso 75-77 Yogyakarta (0274) 557573

-Jl. P. Diponegoro Rhif 59, Yogyakarta (0274) 557573

  1. Semarang

-Plaza Simpang 5 (Plaza2) Jl. Jend. Ahmad Yani Rhif 1, Semarang (024) 8457040

-Jl. Dr.Cipto Rhif 111, Semarang (024) 3564777

  1. Net

Jl. Dr. Rajiman 241 (0271) 9125573

  1. Ongelukkiges

-Jl. Lt.genl.S.Parman Rhif 82 Kav.7 (0341) 403416

– Malang Plaza JL. KH. Agus Salim 24-26 (0341) 345953

  1. Surabaya

-Marina Plaza Jl. Rhaeadr Margorejo Indah 97-99, SBY (031) 8493720 30

-Jl. Darmo Rhif 92, Surabaya (031) 5661928-29 28

  1. Bali

-Jl. Teuku Umar 122, Gorllewin Denpasar (0361) 244410

  1. Banjarmasin

-Jl. Jend. Ahmad Yani km 5,8 Rhif 9 RT 1 (0511) 3265854

  1. Samarinda

-Jl. Hasan Basri Rhif 64, Gogledd Samarinda (0541) 746030

  1. Pontianak

-Jl. Gajah Mada Rhif 78 A Pontianak (0561) 737162

  1. Between

-Jl. Gatot Subroto KM 4.5 Rhif 16, Sei Sikambang Medan 20119 (061) 4566466

  1. Batam

-Jl. Raden Patah Rhif 1-2 (Srijaya Bukit Nagoya Cymhleth)

  1. Palembang

Jl. Basuki Rahmat Rhif 48J, Palembang (0711) 356829

Samsung’s Layanan Increase and Provide Service

Amid the government’s recommendation to stay at home, Samsung is offering an alternative Pick Up & Delivery service for consumers who want to repair electronic devices, including TVs. It is in line with the purpose of ginsengland’s electronic product vendor that they are committed to providing the best to customers.

You don’t have to  go to  the Samsung TV service center location  – because now you can take advantage of the shuttle service provided by Samsung. This service has been provided since quarter 2020 to meet the needs of consumers who need to reduce abandonment.

For those wishing to use the service, it can be accessed through various channels, including:

  1. Live chat on Samsung Indonesia’s official page, or you can also contact the admin via their WhatsApp number on 0818 021 55777.
  2. Download and install the Samsung application on your smartphone, and then enjoy the service of Samsung TV via Book Appointment. Samsung members are much obliged to have the app because they can get several interesting information about this brand.

As for the working hours of the service, lift itself from half past nine o’clock until six o’clock local time in the evening. No need to worry, the officers who come to your home to pick up goods are in compliance with health protocols, namely the wearing of masks, gloves and special storage areas.

In addition, the pickup and delivery service is intended not only for products that are still under a warranty period. For products that are no longer under a warranty period, you can also use the facility. Unfortunately, this service is still limited to only smartphone services.

However, you can reaffirm whether you want to provide services for a TV service through the Samsung contact number as we listed above. Because this does not exclude the possibility that it is also available for other types of electronics.

Samsung Service Services

As one of the electronic devices used almost daily, some TV users of Samsung brands say that they have encountered difficulties in using this product. Here are some issues that  can be dealt with by Samsung’s TV service center team:

  1. Smart TVs don’t want to connect WiFi, or users usually complain about not having access to YouTube.
  2. TVs that cannot or cannot connect to Samsung servers
  3. TVs that cannot perform audio/sound even though the volume is full
  4. Damage to TV hardware that prevents the device from turning on
  5. Damage to the TV software that makes the device unable to find the channel at all, aka blurry
  6. The TV is completely dead, even though it is still under warranty, etc.

Of course, there are many other problems experienced by users and you can solve them at the  nearest Samsung TV service center.

Tips when visiting Samsung Service Center

Every Samsung TV service center in Indonesia has provided a phone number that you can contact. For those who want to contact CS or visit the Samsung TV service center directly, you need to prepare several things, such as:

  1. Name information, full address, TV brand details, silent or out of warranty
  2. Tell the problem in full along with the chronology
  3. Tell us how long the problem has been tested and if it has been solved with the same problem before
  4. Bring the service book if still within the warranty period

Another tip, it is recommended that you first call Samsung customer support before visiting the service location. Especially for those who use smart TVs, some issues can usually be solved by phone without coming to the service center.

So there’s nothing wrong with consulting over the phone first. Of course, in addition to some of the above service center addresses, there are many more locations of Samsung TV Indonesia service centers that we cannot mention here one by one, you can look on Google Maps.