Frequent complaints experienced by Bca Bank Consumers : CekResi

These are 4 BCA call centers that are active 24 hours

If there are problems when using BCA banking products when shopping, there are 4 BCA call centers active 24 hours to help you find solutions. This is because obstacles in transactions must be reported immediately to the call center. Because all solutions to all obstacles in transactions can only be handled by the call center.

Since the coronavirus pandemic broke out in Indonesia, BCA branch offices in several major cities have implemented social restrictions. This cuts the bank’s operating hours. In addition, the number of consumers coming to the branch office is also limited.

Therefore, it is recommended that you contact the customer service center of the BCA bank when you experience problems with shopping. After contacting call center service, you no longer need to go to your nearest branch office to report any issues experienced.

Call Center Features and Roles for Bank BCA

The role of the call center for Bank BCA is quite important. In addition to responding to and accommodating criticism and suggestions from consumers, this integrated information service from Bank BCA also has another role. First, the call center is tasked with notifying potential customers about deposit products in Bank BCA.


There are many deposit products at Bank BCA, ranging from Tahapan Express for young people to Tahapan Berjangka for adults. Secondly, the central information service from Bank BCA also performs its tasks as telemarketing to find new customers interested in opening a credit card.


Call centers typically tell you the benefits and requirements needed to open a credit card to potential customers. Therefore, here are 4 BCA call centers that also act as telemarketing to offer credit card products from Bank BCA.


Thirdly, you can also contact the information center from Bank BCA to find detailed information on savings and loan products, such as motor vehicle loans (CCB), unsecured loans (KTA), to mortgages (KPR).


And fourthly, you can contact the integrated information center service of Bank BCA to find out about products of BCA Syariah. In terms of governance, the BCA Syariah is governed in accordance with Islamic business law. So you can choose BCA Syariah which is considered more Syar’i and has an official operating license from the government.

Here are 4 BCA call centers ready to help all consumer complaints 24 hours full

To maintain customer convenience, Bank BCA offers an integrated information center service that is ready to serve you for a full 24 hours. So you can still connect to the service when you are limited in transactions.

Bank BCA offers 4 integrated information center services that are equally active for a full 24 hours. So, you can choose one of these 4 BCA call centers. You can contact all services of Bank BCA to solve problems. It’s just that the accuracy in dealing with the issues you face is different for each call center service.

In addition, the type of problem that arises is also one of the reasons why the problem-solving process takes longer. For this reason, here are 4 BCA call centers that are ready to serve all the issues faced. Among them are the following:

  1. Interactive phone

First, Bank BCA offers a call center via interactive telephone. Typically, consumers who have emergency issues will call by phone. This is due to the fact that the solution offered by the customer center via interactive telephone is faster than other media.


  1. Social Media

Second, the bca call center is also available on social media. You can contact the BCA call center via instant message (DM) via @halobca (Twitter).


  1. Official site

Thirdly, you can submit a complaint or question through the official website of Bank BCA. Here you can ask questions and immediately get answers from customer service. So, it is enough to help you overcome obstacles when shopping or simply ask about products from Bank BCA.


  1. E-post

And here are the last 4 BCA call centers widely used by consumers. The BCA call center via email can be used as an alternative way to submit complaints or complaints about the bank’s products. You can send an email message directly in

Frequent complaints experienced by Bca Bank Consumers

In fact, any complaints experienced by Bank BCA consumers during transactions must be reported immediately through the official call center. This is due to the fact that only the official call center of Bank BCA can resolve complaints experienced by consumers.


So you no longer have to come to the nearest BCA Bank branch to resolve complaints or open a new savings account. You only need to contact one of the 4 official integrated information services administered by Bank BCA.


There are many complaints that can be handled through the customer service center from Bank BCA. First, when your transaction, either debit or credit, experiences problems. So, it is recommended that you immediately report the matter to the service center.


Then, officers of Bank BCA will help check and find solutions to the problems experienced. And here are 4 BCA call centers that play a role in helping you solve problems with transactions.


Secondly, when you want to block an account because the ATM card is lost or there is misuse of the debit or credit card. This can be helped by a call center from Bank BCA. So you don’t have to come to the nearest branch office to block debit or credit card accounts.


And the third, when you do not get the benefits of promotions held by Bank BCA. And here are 4 BCA call centers to help you explain the benefits of promotions provided by BCA. In addition, the call center will explain the reasons related to not getting the promotional benefits from Bank BCA.


How to contact BCA Call Center

It is very easy for consumers to connect with BCA call centers. If you want to contact the BCA call center via interactive telephone, you can contact 1500888 via landline or directly via smartphone.


If you want to contact via social media, you just need to send a message via instant message (DM) on your @halobca account (twitter). If you want to contact the BCA customer service center by email, you can send a message to email address. And if you want to contact the service center through the site, you can immediately go to the page.


Then select the web chat or whatsapp menu. You can now contact the BCA call center via whatsapp application. And here are 4 BCA call centers that are often available to consumers when they experience problems when shopping or just find out product information.


BCA is one of the largest private banks in Indonesia. To maintain your customers’ trust and comfort, BCA offers call center services to help you when it’s limited in transactions.

In addition, the call center is also responsible for providing information and telemarketing products from BCA. There are 4 call centers that you can contact, namely interactive phones, social media, websites, and email. And here are 4 BCA call centers that are frequently contacted by Bank BCA customers.

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